What is an e-service?
Simply put, an e-service is an electronic service available via the Net that completes tasks, solves problems, or conducts transactions. E-services can be used by people, businesses, and other e-services and can be accessed via a wide range of information appliances.
Three years ago companies began using the Internet to deliver information, streamline business processes, and link to partners and customers. Chapter 1 of the Internet was about the creation of e-business and e-commerce systems and it was dominated by web sites and store fronts. If you are like other Internet-savvy companies, you are asking yourself a critical question: What’s next?
The Net is primed for its next evolution. Chapter 2 of the Internet will be about the proliferation of e-services–modular, nimble, electronic services that perform work, achieve tasks, or complete transactions. Almost any asset can be turned into an e-service and offered via the Internet to drive new revenue streams and create new efficiencies. With e-services, Chapter 2 of the Internet will be very different than Chapter 1.
Use the sections on the right to learn more about what Chapter 2 of the Internet will look like, how to build and use e-services to transform your businesss, what our ecosystem of alliance partners are doing, and how to use e-services that are available today to generate revenue and create efficiencies.
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